RIVERSIDE CORPORATE WELLNESS, LLC

PRIVACY PRACTICES NOTICE

Effective Date: December 18, 2012

Reviewed on: September 1, 2019

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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR MEDICAL INFORMATION IS IMPORTANT TO US.

 

Contact Information

For more information about our privacy additional copies of this notice, please contact our practices, to discuss questions or concerns, or to get Privacy Officer.

 

Title: Privacy Officer, Riverside Corporate Wellness, LLC Telephone: (608) 782-5029 Ext. 3439

E-mail: tpulvermacher@rcwlacrosse.com

 

Address: Riverside Corporate Wellness, LLC, 102 Jay Street, La Crosse, WI 54601

 

Our Legal Duty

We are required by applicable federal and state law to maintain the privacy of your protected health information ("medical information"). We are also required to give you this notice about our privacy practices, our legal duties, and your rights concerning your medical information.

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We must follow the privacy practices that are described in this notice while it is in effect. This notice takes effect on the date set forth at the top of this page, and will remain in effect unless we replace it.

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We reserve the right to change our privacy practices and the terms of this notice at any time, provided such changes are permitted by applicable law. We reserve the right to make any change in our privacy practices and the new terms of our notice applicable to all medical information we maintain, including medical information we created or received before we made the change.

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We may amend the terms of this Notice at any time. Any revised Notice will be effective for all health information that we maintain. The effective date of a revised Notice will be noted. A copy of the current Notice in effect will be posted on our website and in our facility. You may request a copy of the current Notice at any time.

 

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Uses and Disclosures of Your Medical Information

 

Treatment: We may disclose your medical information, without your permission, to a physician or other health care provider working in our facility or otherwise providing you treatment for the purpose of evaluating your health, diagnosing medical conditions, and providing treatment. For example, your health information may be disclosed to a corrective lens provider to obtain appropriate corrective lenses for you.

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Payment: We provide employer-based health and wellness services. Your medical information may be used to seek payment from your employer or employer’s health plan. For example, your employer you received services at our facility in order to allow your employer to verify and process wellness comp time you applied for with your employer.

Health Care Operations: We may use and disclose your medical information, without your permission, for health care operations. Health care operations include:

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• health care quality assessment and improvement activities;

• reviewing and evaluating health care provider performance, qualifications and competence, health care training programs, health care provider accreditation, certification, licensing and credentialing activities;

• conducting or arranging for medical reviews, audits, and legal services, including fraud and abuse detection and prevention; and

• business planning, development, management, and general administration, including customer service, complaint resolutions and billing, deidentifying medical information, and creating limited data sets for health care operations, public health activities, and research.

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We may disclose your medical information to another health care provider or to your health plan subject to federal privacy protection laws, as long as the provider or plan has or had a relationship with you and the medical information is for that provider’s or plan’s health care quality assessment and improvement activities, competence and qualification evaluation and review activities, or fraud and abuse detection and prevention.

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Your Authorization: You may give us written authorization to use your medical information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosure permitted by your authorization while it was in effect. Unless you give us a written authorization, we will not use or disclose your medical information for any purpose other than those described in this notice.

 

Family, Friends, and Others Involved in Your Care or Payment for Care: We may disclose your medical information to a family member, friend or any other person you involve in your care or payment for your health care. We will disclose only the medical information that is relevant to the person’s involvement.

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may request and receive information on dates that We may use or disclose your name, location, and general condition to notify, or to assist an appropriate public or private agency to locate and notify, a person responsible for your care in appropriate situations, such as a medical emergency or during disaster relief efforts.

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We will provide you with an opportunity to object to these disclosures, unless you are not present or are incapacitated or it is an emergency or disaster relief situation. In those situations, we will use our professional judgment to determine whether disclosing your medical information is in your best interest under the circumstances.

Health-Related Products and Services: We may use your medical information to communicate with you about health-related products, benefits and services, and payment for those products and services. We may use your medical information to communicate with you about treatment alternatives that may be of interest to you.

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Public Health and Benefit Activities: We may use and disclose your medical information, without your permission, when required by law, and when authorized by law for the following kinds of public health and public benefit activities:

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• for public health, including to report disease and vital statistics, child abuse, and adult abuse, neglect or domestic violence;

• to avert a serious and imminent threat to health or safety;

• for health care oversight, such as activities of state insurance commissioners, licensing and peer review authorities, and fraud prevention agencies;

• for research;

• in response to court and administrative orders and other lawful process;

• to law enforcement officials with regard to crime victims and criminal activities;

• to coroners, medical examiners, funeral directors, and organ procurement organizations;

• to the military, to federal officials for lawful intelligence, counterintelligence, and national security activities, and to correctional institutions and law enforcement regarding persons in lawful custody; and

• as authorized by state worker’s compensation laws.

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Access: You have the right to examine and to receive a copy of your medical information, with limited exceptions. You should submit your request as well as persons you want to receive the amendment.

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Restriction: You have the right to request that we restrict our use or disclosure of your medical information for treatment, payment or health care operations, or with family, friends or others you identify. We are not required to agree to your request.

 

Your Rights

 

We may charge you reasonable, cost-based fees for a copy of your medical information, for mailing the copy to you, and for preparing any summary or explanation of your medical information you request. Contact our Privacy Officer for information about our fees.

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Disclosure Accounting: You have the right to a list of instances in which we disclose your medical information for purposes other than treatment, payment, health care operations, as authorized by you, and for certain other activities.

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You should submit your request to our Privacy Officer. We will provide you with information about each accountable disclosure that we made during the period for which you request the accounting, except we are not obligated to account for a disclosure that occurred more than 6 years before the date of your request.

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Amendment. You have the right to request that we amend your medical information. You should submit your request in writing to our Privacy Officer.

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We may deny your request only for certain reasons. If we deny your request, we will provide you a written explanation. If we accept your request, we will make your amendment part of your medical information and use reasonable efforts to inform others of the amendment who we know may have and rely on the unamended information to your detriment,

 

If we do agree, we will abide by our agreement, except in a medical emergency or as required or authorized by law. You should submit your request to our Privacy Officer. We will agree to a restriction request if:

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1. except as otherwise required by law, the disclosure is to a health plan for purposes of carrying out payment or health care operations (and not for purposes of carrying out treatment); and

2. the medical information pertains solely to a health care item or service for which the health care provider involved has been paid out of pocket in full.

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Confidential Communication: You have the right to request that we communicate with you about your medical information in confidence by means or to locations that you specify. You should submit your request in writing to our Privacy Officer.

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Breach Notification: You have the right to receive notice of a breach of your unsecured medical information. Breach may be delayed or not provided if so required by a law enforcement official. You may request that notice be provided by electronic mail. If you are deceased and there is a breach of your medical information, the notice will be provided to your next of kin or personal representatives if we know the identity and address of such individual(s).

 

Electronic Notice: If you receive this notice on our web site or by electronic mail (e-mail), you are entitled to receive this notice in written form. Please contact our Privacy Officer to obtain this notice in written form.

 

Complaints

If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your medical information, about amending your medical information, about restricting our use or disclosure of your medical information, or about how we communicate with you about your medical information (including a breach notice communication), you may complain to our Privacy Officer.

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You also may submit a written complaint to the Office for Civil Rights of the United States Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, Washington, D.C. 20201. You may contact the Office for Civil Rights’ Hotline at 1-800-368-1019.

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We support your right to the privacy of your medical information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.

 

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